Privacy policy
Privacy Policy – Zenvy.lk Online Shopping
Your privacy matters to us. At Zenvy.lk, Sri Lanka's trusted online store for quality, directly imported products, we are committed to protecting your personal information and being transparent about how we use it.
1. Information We Collect
When you shop with us, we may collect your name, email address, phone number, delivery address, and payment details — only what's necessary to process your order and deliver the best shopping experience.
2. How We Use Your Information
We use your information to process and fulfill your orders, send order confirmations and shipping updates, improve our website and services, and send you relevant offers (only if you opt in).
3. Data Security
Your data is stored securely and never sold or shared with third parties for marketing purposes. We use industry-standard encryption to keep your information safe.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie settings through your browser at any time.
5. Third-Party Services
We may use trusted third-party services (such as payment gateways and delivery partners) to complete your orders. These partners are bound by strict confidentiality agreements.
6. Your Rights
You have the right to access, update, or request deletion of your personal data at any time. Contact us at support@zenvy.lk for any privacy-related requests.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Last Updated: April 2026
For questions or concerns, reach us at support@zenvy.lk